About us
Elevate Your Guest Experience, Sustainably.
We are not just an exporter; we are your partner in sustainable hospitality. TerraNova was founded to solve a core industry challenge: sourcing premium, eco-friendly guest amenities without supply chain friction. We provide a single, reliable solution for hoteliers who refuse to compromise on quality or their environmental commitments.
Curated Eco-Luxury Amenities.
We deliver on your brand's sustainable promise. Our amenities—from bamboo dental kits to terry jute slippers—are ethically sourced and 100% biodegradable. This is authentic sustainability, curated for a premium guest experience.
A Single, Simplified Solution
Stop managing multiple suppliers. TerraNova is your single point of contact for a complete, curated range of eco-friendly amenities. We simplify your procurement, from sourcing to export, saving you time and operational friction.
The TerraNova Hospitality Advantage
Meticulous Quality & Reliability
As hospitality veterans, we understand that consistency is non-negotiable. Our team personally vets every supplier and shipment to ensure it meets rigorous hotel standards. We deliver reliable quality on time.
Our Foundation: Hospitality & Sustainability
Our Mission
Our mission is to be the global one-stop solution for sustainable hospitality. We solve the core procurement challenge by providing a single, fully managed service for the sourcing, quality assurance, and export of a comprehensive range of premium eco-friendly amenities. By integrating our hospitality-first mindset with a transparent supply chain, we empower hotels worldwide to elevate their guest experience and achieve their sustainability goals without operational friction.
A NOTE FROM THE FOUNDER
As a hospitality professional, I learned that we all share one goal: the perfect guest experience. And that experience is only as strong as your weakest partner. I created TerraNova to be that strong partner.
This is not just a supply business; it's a relationship business. We are the one-stop solution that allows you to focus on your guests, knowing that we are managing your supply chain with the same rigorous standards you do.
Our commitment is to your long-term success. Our product is reliability. Our business is partnership."
— Rohit Bansal, Founder
Frequently asked questions
Here are some common questions about our company.
Yes. We consider this a critical step in building a transparent partnership. We provide a curated sample kit so you can inspect the material, quality, and craftsmanship firsthand.
What's Included: The kit includes a representative selection of our core products, all of which are 100% sustainable. This typically includes:
Our bamboo dental kit, shave kit, and neem wood comb.
Our natural loofah and terry jute slippers.
A selection of our natural bath amenities (e.g., shampoo, body wash) to demonstrate our natural ingredients and 100% bio-packaging.
Our Policy: The samples are complimentary for all qualified partners. As is standard for international B2B verification, we simply require that you cover the courier charges. This ensures a serious and committed engagement from both sides.
We provide clear shipping terms, including FOB (Free On Board) or CIF (Cost, Insurance, and Freight), based on your needs.
For a new partner's first order, our policy is 100% advance payment to establish a secure trading relationship.
For all subsequent orders, we offer flexible terms, such as a percentage advance with the balance payable against key shipping documents
Yes. We specialize in helping hotels maintain brand consistency. We can customize products and packaging with your logo and branding, subject to Minimum Order Quantities (MOQs).
We manage quality with a hotelier's attention to detail. Our process is hands-on and non-negotiable:
Producer Vetting: We only partner with producers who verifiably meet our standards for material integrity and ethical sourcing.
In-Process Inspection: Our quality protocol requires in-person checks during the production run, not just at the end.
Final Pre-Shipment Inspection: A final inspection of the finished, packaged goods is conducted before they are cleared for export to ensure 100% compliance with your order.